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  • Customer Care

    Bidvest Car Rental strives to provide exceptional service before, during and after a rental and our reputation clearly indicates that we manage these processes extremely well.

    We want to hear from you should you have any concerns or better yet, a compliment and can assure you that we take your opinion very seriously.  We want to be your preferred car rental company and will continue to add value to your car rental experience by listening to you, our valued Customer.

    Contact Details:

    Customer Care: 086 111 1412


    Renter Profile

    In compliance with the new AARTO Act, we must have all your details pre-printed on the Rental Agreement ready for your arrival. Read more →


    Frequently asked questions regarding fees, levies, contracts and claims. We wish to make your rental process as easy as possible. Please take a look at questions that everyone is asking. Read more →

    Rental Guide

    When it comes to renting from Bidvest Car Rental, all vehicles are hired subject to the terms of conditions set out in the Bidvest Car Rental Standard Rental Agreement, copies of which are available at all rental branches and on the internet under terms and conditions of rental. Read more →

    Rental Terms and Conditions

    Bidvest Car Rental Standard Rental Agreement and other information related to legal information needed in completion of you rental agreement. Read more →


    As a Car Rental Company, Bidvest Car Rental Pty Ltd, are legally obliged to comply with SANRAL requirements and therefore an e-tag has been fitted to all our vehicles. Read more→

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