Customer Care

Bidvest Car Rental strives to provide exceptional service before, during and after a rental and our reputation clearly indicates that we manage these processes extremely well.

We want to hear from you should you have any concerns or better yet, a compliment and can assure you that we take your opinion very seriously. We want to be your preferred car rental company and will continue to add value to your car rental experience by listening to you, our valued Customer.

Contact Details:

Customer Care: 086 111 1412

Renter Profile

In compliance with the new AARTO Act, we must have all your details pre-printed on the Rental Agreement ready for your arrival. Read more →


Frequently asked questions regarding fees, levies, contracts and claims. We wish to make your rental process as easy as possible. Please take a look at questions that everyone is asking. Read more →

Rental Guide

When it comes to renting from Bidvest Car Rental, all vehicles are hired subject to the terms of conditions set out in the Bidvest Car Rental Standard Rental Agreement, copies of which are available at all rental branches and on the internet under terms and conditions of rental. Read more →

Rental Terms and Conditions

Bidvest Car Rental Standard Rental Agreement and other information related to legal information needed in completion of you rental agreement. Read more →


Bidvest Car Rental, a division of McCarthy (Pty) Limited, are legally obliged to comply with SANRAL requirements and therefore an e-tag has been fitted to all our vehicles. Read more→

Baby Seat Rentals

We understand what precious Cargo your children are and would like to make travelling with your children easy.


Specials and Promos

Follow us on social media for the latest specials and promos.

Customer Care

We strive to provide exceptional service before, during and after a rental.

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