Dear Valued Bidvest Car Rental Customer/Partner,
Our lives were significantly changed by our President’s address on the 23rd of March, possibly in ways that we have not yet fully comprehended.
We therefore confirm that in line with the national lockdown all South African based Bidvest Car & Van Rental, Door2Door & Chauffeur Services will be temporarily suspended with immediate effect up to and including the 17th of April 2020 or as guided by our Government. Please note that Namibia and Botswana have also gone into Lockdown and therefore all our branches in these countries will be closed as well during the lockdown period.
All vehicles on rent currently should be returned by 17h00 today today 26 March 2020 or extended until the 17th of April 2020 and we will assist in every way possible considering the volumes and challenges faced at this time. We are fully aware of the impact this will have on our ability to attend to your car rental requirements and would ask for your patience, understanding and co-operation during this time.
Our Customer Care Team will be on hand at firstname.lastname@example.org for any queries or concerns you may have and our Reservations Team will be available at email@example.com to help you plan your return to normality.
We do take this opportunity of wishing you and yours well over the lockdown and we look forward to being there for you once our world heals and we are able to return to normal living.
The Bidvest Car Rental Executive